Years of experience have reinforced our core belief that the
majority of returned checks are the result of carelessness or bad timing and not
intentional fraud. The implication behind this fact is that recovery of revenues at risk
from returned checks is more a function of how people are treated and much less a matter
of coercion.
Here are but a few of the hundreds of letters we receive every year telling us that we are
on the right track with our unique and proven approach. We make the assumption that all
returned check writers are responsible people who will pay for their returned checks if
they are treated with respect and dignity.
This assumption of
"innocent until proven otherwise" develops strong customer loyalty and
retention. It also increases the recovery of your revenues at risk. |
